Thursday 30 October 2014

Delivery division Q and A


UPDATED 23/08/15



Q What is your most unusual delivery to date ?
A Rabbits and their hutch 6 baby bunnies in fact (or at least I think that it is can't think of any other deliveries that fit the bill)
New answer
A motorbike from Gloucestershire also is not something we do every day so fits the bill Not so true now we have transported motor bikes quite often

Q so what else do you deliver?
A if it will fit in the van most things (no adr we have no licensed drivers) for example a common thing we deliver is sofas, household

Q What about pallets ?
A yes as long as there is a forklift at both ends Updated as long as the pallets weigh under 500kg we have a tail lift 

Q I have a forklift but no spare driver problem?
A No Richard the drivers mate (plus my brother) is licensed on both counterbalance up to 5000 kg and reach trucks so on pallets if need he can load your goods on to the van. Plus pedestrian operated electrical pallet truck. He Richard that is even has his first aid at work as does Lynne (mum)


Q so do you always run a two man team?
A yes on all deliveries and house/business removal jobs
(we load and unload ourselves so no back breaking work for the customer we do all the heavy and not so heavy lifting) Updated If the job only requires a driver than the second man/porter will stay at the yard unless on a previous job where required.

Q You have mentioned Richard the drivers mate having various logistics skills what else has he got ?
A He has been Banks man trained as well. Manual handling and a few others

Q Is it just the public you offer your service or business as well
A We will deliver for business or the general public it make little difference to us

Q You offer national coverage what is your longest trip to date ?
A A collection just south of Nottingham
As of 1st November we been further south now as far as Gloucestershire
So distance is no object
Once again I have to update this answer as we keep going further afield now it is near London Camberley. In fact I have tallied up the place we been the list is getting bigger by the week

March 2015 has so far been a bumper month and the van is/has travelled further this month than ever before as a result two upcoming jobs are now furthest South Bodmin Cornwall and that trip has a round total of 776 miles due to loads along route #backloads and Cory in Scotland near Inverness will be our furthest trip North and First time in Scotland and longest at 446 miles there 

New Answer
We have just done (doing at time of update ) a European run 
( The Italian job and French connection )  
And it drops in at 2337 miles in total 

Q What is the furthest North you have been ? As all these seem to be going south.
A Newcastle on a house removal job See above it will be massively beat in April
23/08 
Inverness 


Q So has the van been anywhere interesting ?
A that all depends on what you define as interesting it has crossed the Humber bridge going to Grimsby but nothing special really
Sort of it has been to 3 different shopping centre on deliveries 2 in Hull and Meadowhall 
or the European trips 
Or two Raf base 


Q What experience has your delivery driver got?
A Paul (Dad) is a qualified HGV driver (big lorries) who has driven class 1 all across the UK and even Europe and carried a wide range of products including glass and even livestock at one time a bullock in fact broke his arm many years ago when he was doing livestock haulage. So he has a good geographic knowledge etc. In fact at one point he used to do ship chandlering deliveries for the armed forces.




Q How large is your van
A the simple answer is very big it is a jumbo merc 64 plate euro 6 sprinter in technical jargon, put simply it is the largest type of panel van you can get with a big load bay at 4.5 metres 13.5 feet in old money or is it 14.5 feet sorry I work in metric so may have my conversion wrong..
UPDATED IGNORE ABOVE NOT DELETED FOR REFERENCE 
We now opperate a 14 plate merc luton still a euro 6 
Load capcaity is up to 600 cubic feet increased by 100 plus cubic feet. 
And we have a tail lift that can lift 500 kg at a go 
Load weight capacity is about 1200kg due to lightweight body up by 200kg apx 
Updated
Now a Citroen Relay also a Luton
updated
A 15 Plate boxer Luton
We keep our fleet current and as new as possible




Q I take it it is green from your last answer
A Yes it is nearly new so has the latest engine on board Paul drive it as efficiently as possible avoiding un need mileage. So it is as green as possible for a van.
#Green Logistics policy
We also have a MPG target for our Luton of 29 mpg
And where every possible the van does 60 mph on the motorways this is more fuel efficient and further reduce co2 output

Q What payment methods do you offer
A Cash on delivery is our main method but we also can offer via paypal as well. We may consider part exchange on household items We also accept instant bank transfer

Q It is a family affair I see
A yes myself my mum dad and brother are all involved in the company in some capacity

Q a bit of a legal question here are you fully insured
A Yes fully insured with Goods in transit (Haulage version not courier ) upto £10000 and £1 million public liability

Q What is your most come routes ?
A We go all over the place and don't route run persay but we get to London very often

Q A London related question are your LEZ compliant
A Yes our van/s are Euro 6 ( Current standards for London are Euro 4 I think )

Q So how do I book yourselves
You can book via the  emails
(Any questions just email them to)
Clark395@hotmail.co.uk 
or Clark396@hotmail.co.uk 

Via Facebook 

Clark trading
Clark trading selling page 

These links will provide further info
http://clark-trading.blogspot.co.uk/p/busting-myths-about-dove-house-hospice.html
http://clark-trading.blogspot.co.uk/2015/05/been-hull-based-transport-provider.html

http://clark-trading.blogspot.co.uk/2015/03/our-current-backload-availability.html
http://clark-trading.blogspot.co.uk/2015/07/european-delivery-faq.html
http://clark-trading.blogspot.co.uk/2015/06/the-2-z-of-our-atlas.html
http://clark-trading.blogspot.co.uk/2015/07/upcoming-scottish-routes.html
http://clark-trading.blogspot.co.uk/2015/08/self-move-versus-professional-removal.html

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