Punctuality

You can not plan for a traffic jams but what you can do is expect delays on route and build extra time in to keep yourself on schedule and that what we do. We take that into account into our route planning.
For Example today's route 28/05/15 to Leyland from Hull ( see our upcoming routes )
We set off at 05:30 for a 9 am collection  why ?
Simple there is always traffic around the m60 so we added that extra time in to aviod that/ allow extra time to get thru
And to avoid major traffic around Leeds

What we could not have planned for was a crash on the M61 but had we set of 5 min later we would have been caught in the traffic we passed it just after it happen so avoid the traffic jam that went from J6 To J1 southbound